baw m8 Privacy Policy

Section 1

Welcome to the baw m8 platform. This Privacy Policy ("Policy") describes our commitment regarding the handling of personal information collected from you when you use the baw m8 website and related services. This Policy applies to all baw m8 users, whether they have registered or are simply browsing.

By opening an account or using the services on this platform, you are considered to have read and agreed to the terms of this Policy. This Policy must be read together with our Terms and Conditions, as both together form the basis of the agreement between you and baw m8.

baw m8 believes that protecting the privacy of user information is a fundamental responsibility. We therefore follow internationally recognised data protection technologies and processes.

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Section 2

When you register, log in, or carry out any transaction on baw m8, we may collect the types of information listed below:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Password (stored in encrypted form)
• National ID or passport details for identity verification
• Payment method details — bKash, Nagad, Rocket, Upay, or bank account

2.2 Information Collected Automatically

• IP address and device identifier
• Browser type, operating system, and language settings
• Logs of which pages were visited on the site and for how long
• Cookie and session data (details in Section 8)
• Referral source — which link or search was used to reach the site

2.3 Information Received from Third Parties

Third-party service providers involved in payment processing or identity verification may share certain information with us. This information is used only to verify your account and complete transactions.

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Section 3

baw m8 uses your information only for specific and legitimate purposes. Those purposes are clearly stated below:

• Creating, managing, and verifying accounts
• Processing all financial transactions including deposits and withdrawals
• Providing and managing bonuses, promotions, and VIP benefits
• Providing customer support — via live chat and email
• Investigating and preventing fraud, money laundering, and other illegal activity
• Maintaining the security and stability of the platform
• Personalising your service experience according to your preferences
• Sending emails or messages about new promotions or updates (with your consent)
• Diagnosing technical issues and improving service quality

We will not use your information beyond the purposes stated above. If your information needs to be used for any new purpose, you will be notified separately.

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Section 4

baw m8 does not sell your personal information or share it with third parties for marketing purposes. However, information may be shared on a limited basis in the following circumstances:

4.1 Service Provider Partners

Companies providing payment processing, identity verification, cybersecurity, and technology services may act on our behalf. These companies handle information under contracts with us and may not use it for their own purposes.

4.2 Legal Obligations

We may be required to disclose information when ordered by a competent court, on a valid request from a government investigative authority, or as required by applicable law. In such cases, we always aim to disclose the minimum necessary information.

4.3 Business Restructuring

If there is any change to baw m8's business structure (merger, acquisition, etc.), user information may be transferred to the successor entity. You will be informed in advance in such cases.

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Section 5

We have put in place multiple layers of technical and procedural measures to protect your information on the baw m8 platform:

• All data transfers are secured through SSL (Secure Socket Layer) encryption
• Sensitive information such as passwords is stored using one-way hashing
• Only authorised staff are granted access to specific data (Role-based Access)
• Regular security audits and vulnerability assessments are in place
• Firewalls and intrusion detection systems are active to prevent unauthorised access
• A process is in place to notify affected users within 72 hours of a data breach

However, no method on the internet is 100% secure. We therefore encourage you to use a strong password and keep your account details confidential.

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Section 6

baw m8 retains your information only for as long as necessary to fulfil the purpose for which it was collected:

• For active accounts, all necessary information is kept for as long as the account remains active
• Even after an account is closed, information related to financial transactions is retained for a set period to meet legal requirements
• If consent to marketing communications is withdrawn, the relevant information is deleted within a reasonable time
• For inactive accounts, a process is followed to automatically delete information after a set period

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Section 7

As a baw m8 user, you have certain important rights regarding your own information:

7.1 Right to Access Information

You may request to view the information stored in your account at any time. We will provide that information within a reasonable time.

7.2 Right to Correct Information

If any information stored about you is incorrect, you may request a correction. This can be done through account settings or via customer support.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, due to legal obligations or ongoing transactions, some information may not be immediately deletable.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can stop them by using the "Unsubscribe" option in any message or by contacting customer support directly.

7.5 Right to Data Portability

Upon your request, we can provide your information in a structured, commonly usable format.

To exercise any of the above rights, contact our support team — live chat and email support are available 24 hours a day, seven days a week.

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Section 8

Cookies and similar technologies are used on the baw m8 website. Cookies are small text files stored on your device that help improve the site's functionality and your experience.

8.1 Types of Cookies

• Essential cookies: Required to keep the site running properly and your session active; these cannot be turned off
• Functional cookies: Remember your language preferences, login details, and personalised site settings
• Analytics cookies: Used to understand which pages are visited most and to monitor site performance
• Advertising cookies: Help show you relevant promotions based on your interests

You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to stop working properly.

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Section 9

baw m8 is for persons aged 21 and over only. We do not knowingly collect or store information from anyone under the age of 21. If a minor opens an account by mistake, it is closed after verification and the associated information is deleted.

For more details on responsible gaming, please read our Responsible Gaming page — it covers various protective measures including age verification, setting play limits, and self-exclusion.

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Section 10

Our servers and third-party service providers may be located in different countries. If your information needs to be transferred to another country, we ensure that the country or organisation maintains adequate data protection standards. Such transfers are managed through contractual safeguards and technical security measures.

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Section 11

baw m8 reserves the right to amend this Privacy Policy as needed. For any significant changes, the "Last Updated" date at the top of the page will be updated and registered users may be notified by email.

Continuing to use the site after changes have been made will be considered as your acceptance of the new policy terms. We therefore recommend that you review this page regularly.

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Section 12

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Live Chat — direct support available 24/7
• Email: [email protected]

Our customer support team provides assistance in both Bengali and English. You can also visit our FAQ page for answers to common questions — it covers data protection and a range of other topics.